Wonderful people who know how to take care of customers and your equipment when you're exasperated by a breakdown. Thanks Lucas!
"Five stars for Bert’s Towing! Michael Wolf came out this morning and was a total pro. His response time was great, and he was incredibly knowledgeable. He got my truck ready to go quickly and made a stressful morning much easier. Thanks, Michael!"
The lady overnight in dispatch and Micheal the wrecker driver. They were the greatest and professional. They got my driver off the highway very fast within 30 minutes. Did quiet and easy and affordable. If I can give them more than 5 stars I would. Truly recommend using them if you’re in the area!!!!!!
Fantastic customer service from Michael this evening. He was efficient and knowledgeable.
Great service. Great people. Great response time. Alma and Mat were awesome. Got me off 94 quick and somewhere else where I could self recover. Would highly recommend.
Tire blew at 3 in the morning, Bert’s was there in 20 minutes and was super helpful!
Bert’s towing was great, helped get our truck towed from an i90 rest area to repair shop. Driver was extremely helpful and professional
I have to say They are the best Around in the business!! But Hard to work for But Fair. The Old man needs a little Fiber
Very good service, driver was very professional and very efficient. I didn’t have to wait long and their price was very reasonable. Thanks again Bert’s Towing 👍
Mike did a phenomenal job! Really took care of me and had the absolute respect and made sure my motorcycle would be well taken care of!
Very fast very professional I highly recommend this company for a tow or if you're in a bad situation...
Excellent service! Rich went above and beyond to help me get my car out of the garage (had been dead and sitting there for a month). No complaints from him, he was happy to help and it was so very appreciated! Would highly recommend!
RONNIE IS THE BEST TOW TRUCK DRIVER EVER! He was very quick and super nice. I have always used Berts for all my towing needs and they always deliver! they have the cheapest rates and by far the quickest pickup times. Alma is also a sweetheart and will move mountains to get your car picked up! love these people!!
Mike is phenomenal he took really good care and detail when taking our vehicle off the trailer. We will definitely be using Berts towing from now on.
Awesome service! Quick response, very friendly and professional. The tow truck driver reached my daughter in the time they stated he would be there. Thank you all for your help today!
Excellent service! Great experience. They responded very promptly to my son's breakdown (steering system broke while driving resulting in driver tire nearly coming off). Blake came to our rescue and provided phenomenal service. He took extra care to try to not further damage my sons car despite how challenging it was to load and unload it in the condition it was in. Most other tow truck drivers would not have taken this level of care and the result would've been a damaged bumper, fender and more. Very pleased with the service provided. Highly recommend.
Did an awesome job when the truck I drive would not start. Towed from Grant Park, IL to Gary. Was polite and professional.
I was calling everywhere around @2am for a spare tire change, not having proper equipment. No other company really answered or just couldn’t do the job because they don’t offer the service. My own insurance wait time was 1-2 hours. Bert’s Towing came within 15 min. Literally. This company — from dispatcher Alma to driver himself.. wish I got his name.. huge thank you to your team. Very communicative, Professional and in timely manor, you’d want to save this number!
Very courteous and customer service oriented. The only problem is it was a unwanted tow. City of Highland mandated.
I had a fantastic experience with Bert's Towing. Their service was incredibly quick, and the team was highly professional. They did an excellent job in handling my vehicle. I highly recommend them for any towing needs!
Berts towing is a great company. Bret and his team are very professional and get the job done the first time. I must say that of my 30 years on the road companies like this just do not exist anymore. From the beginning I knew that I had no reason to worry about my truck being damaged or mishandled at any time. Their prices are not going to break you and I would say very fair. They have a secure lot to store you vehicle if needed and the ladies in the office made you feel like family. I would definitely recommend this company for all of your towing and recovery needs. Thank you guys for getting me off of the side of the road and repaired.
